Hatfield Christian Church (“HCC”, “we”, “us”) is a vibrant church family in Pretoria East with a passion for Jesus Christ and bringing hope to the community.
We are a church that meets across the city and globe, both onsite and virtually, for our Sunday services and community life groups. We have a heart to equip each person for the work of the ministry in caring for and discipling our community. As a family that walks closely with each other, we will use your information to provide care, support and training for your spiritual growth and wellbeing through our staff and volunteers alike.
This policy applies to you if you are:
Any information about a living individual which allows them to be identified (“Personal Information”) relating to persons resident in South Africa acquired from or relating to such persons for any purpose will be dealt with in accordance with our policies and POPIA (the “Protection of Personal Information Act 4 of 2013”).
We will respect your data protection rights and aim to give you control over your own personal information.
We will adhere to the Principles of Data Protection as detailed in POPIA. Your Personal Information will be:
This policy keeps you aware of the purposes for which we collect your Personal Information, to which you provide your consent. This consent can be withdrawn at any time, and you can request the correction and/or deletion from our records of your Personal Information.
Please note our church services and other media productions are broadcast globally (live and recorded) on various platforms, and we cannot guarantee the level of protection awarded to your Personal Information in other countries.
By providing your Personal Information to us, you provide us with your consent to contact you and use, process, and store your Personal Information according to this policy. If you disagree with any part of this policy, please do not provide Personal Information to us and do not use our products, services and websites.
Hatfield Christian Church is the data controller and is responsible for your personal data. We work together with our staff and volunteers to carry out our responsibilities as a church.
By providing personal data directly to us or through involvement at the church or to staff or volunteers, you consent to this data being shared with our volunteers and third-party associations who may process such data on our behalf.
Should you have any queries regarding the security or integrity of your Personal Information, you are welcome to contact us on (012) 368 2300 or email us directly at firstname.lastname@example.org
Our Service is not intended for or directed to persons under the age of 18, and we do not knowingly collect, maintain, or use Personal Data from children under 18 years of age. Any person who provides their information to Hatfield through any registration login page or any other part of the Service represents to Hatfield that they are 18 years of age or older. If you learn that your child has provided us with Personal Data without your consent, you may alert us at email@example.com. If we learn that we have collected any Personal Data from children under 18, we will promptly take steps to delete such information and terminate the child’s account.
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
Hatfield collects Personal Information about your identity, how to contact you, information related to your spiritual journey, including prayer needs and all interactions with Hatfield. This could include information required for a course registration, child dedications, baptisms, salvations, weddings etc. Given the nature of Hatfield, Special Personal Information might also be collected.
Common examples of the types of personal information which we may collect and process include your:
We may also collect sensitive personal information, including your:
Personal Information does not include information that is collected for statistical purposes and which cannot be linked to you or used to identify you.
Special Personal Information (SPI) is a special category of Personal Information, which includes information about your religious beliefs, ethnic origins and race where applicable.
The purpose for collecting your data
We collect and use personal data, including optional information that you provide to us for the purposes as indicated when you agreed to provide it to us.
We collect and process your personal information for various purposes, including: 1) being able to provide appropriate pastoral care to monitor and assess the quality of our ministry support, 2) registration for training and courses, 3) Conferences, and 4) Outreach programmes to fulfil our purposes as a church and to comply with the law. In legal terms, this is called ‘legitimate interests. When required, we may also ask you for your consent to process your data. We do not share your information with others except as described in this notice.
Hatfield uses your Personal Information to ensure that you can have a personal relationship with us and ensure that Hatfield can provide appropriate support to you at whatever stage of your spiritual journey you may find yourself.
In addition to this, your Personal Information is used for statistical and research purposes to ensure that Hatfield provides relevant ministry to the community.
From time to time, you may receive communication from Hatfield regarding events or changes
How do we collect?
Your Personal Information is collected through the following interactions with Hatfield: When you
The third parties from whom we may collect your personal information include, but are not limited to, the following:
When will we process your personal information?
We will only process your personal information for lawful purposes relating to our church business if the following applies:
When will we process your special personal information?
We may process your special personal information in the following circumstances:
How we use your personal information
We may use your information to:
A cookie is a small piece of data (text file) sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications.
We may place these small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a device, like a computer or a smartphone.
These files serve a number of useful purposes for you, including:
By using our websites or applications, you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.
Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.
We may share your personal information with:
We may disclose your personal information as required by law or governmental audit.
We may disclose personal information if required:
We may disclose aggregate statistics (information about our membership in general terms) about the personal information to our ministry partners.
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, educators, human resources, accounting, audit, compliance, information technology, or other personnel. In certain situations, volunteer workers, not in our employ but vetted by us, will be entrusted with personal information as required in the performance of specific duties and subject to their agreeing to our policies on data protection.
We will not share your information with third parties without your consent unless the law requires us to do so.
For further information on how your information is used, how we maintain the security of your information and your rights to access the information we hold on you, please contact us at firstname.lastname@example.org, and we will get back to you
If you have a concern about the way we are collecting or using your personal data, you are welcome to raise your concern with us in the first instance or directly to the Information Regulator at https://www.justice.gov.za/inforeg/contact.html
You have the right to have your Personal Information processed lawfully. Your rights include the right:
For more information on how to exercise your rights around your Personal Information, please refer to our Promotion of Access to Information Act (“PAIA”) manual.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. We hold your data for varying lengths of time depending on the type of information in question, but in doing so, we always comply with Data Protection legislation. Details of retention periods are available in our Data Retention Policy which you can view online or request by contacting us directly at email@example.com.
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our website is hosted in a secure server environment at our hosting company. A firewall and other advanced security measures and tools are used to prevent interference or access from outside intruders. Authorised access to personal information is only provided for those employees who require it to fulfil their job responsibilities. Disaster recovery procedures are implemented where appropriate.
How do we secure?
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information. A more detailed guide can be found in our HCS Data Retention Policy document.
We may retain your personal information in physical or electronic records at our discretion.
Take note: We may keep your personal information even if you no longer have a relationship with us for the historical data that may be required by your employer or employee.
All financial pledges made in support of our annual Faith Promise drive are stored behind lock and key if a pledge is made on a physical paper form or on our IT systems if done electronically. This is applicable to all personal financial information provided for either EFT, Debit or Credit Card deductions.
All credit/debit card donations made online through third-party service providers and payment gateways comply with South African laws. Card details are not recorded and stored on our systems, nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time, we may request you to update your personal information on the online database. You are able to review or update any personal information that we hold on to you by accessing your account online, emailing us, or phoning us. Please note that in order to protect you better and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
You may choose to correct or update the personal information you have submitted to us either by phone or email to firstname.lastname@example.org.
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.
Changes may apply to this policy from time to time, and you are requested to review this policy at least once annually.
The information contained in the email and any files transmitted with it are confidential and intended for the addressee only. No other person is authorized to copy, forward, disclose, distribute or retain in the email in any form. If you have received this email in error, please notify the originator. This email and any associated attachments have been scanned for viruses prior to dispatch, however, Hatfield Christian Church will accept no liability for any losses resulting from infected email transmissions. Please note any views expressed may be those of the originator and do not necessarily reflect those of this organisation. Please consider the environment before printing this email and/or any related attachments. In line with the Protection of Personal Information (POPI) Act 4 of 2013. all information contained in this email will be treated with the strictest confidentiality.